Zencampus

Digital Marketing

smartphone, technology, mobile phone

Chatbots

Chatbots will continue to be an important part of digital marketing in 2021. This AI-based technology uses instant messaging to chat in real-time, day or night, with your customers or site visitors. Surveys show that: Chatbots will power 85% of customer service by 2020 Top benefits of chatbots are 24-hour service (64%), instant responses to inquiries (55%), and answers …

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